foodpanda hong kong advised to improve coverage coverage after guy who died on way to paintings gets no pay-out

“we attempt to run underneath the solar and in the rain simply to make our ends meet,” the foodpanda delivery workers’ petition stated. “however if some thing takes place, the coverage, with any such low gain stage, received’t be able to guide us and our own family. or perhaps we gained’t also be covered if it’s no longer in the course of a shipping.”

hong kong riders running for meals transport app foodpanda have petitioned the company to increase its insurance coverage after certainly one of them died in a crash even as off-responsibility but on his manner to paintings.

the circle of relatives of the 59-year-antique courier will acquire no charge from the organization’s insurance plan, which the organisation says best covers injuries while a worker is on shift.

the motorcyclist become concerned in a crash with a bus at round 7:50 a.m. on tuesday, nearby media mentioned. he became scheduled to begin operating for foodpanda at 10 a.m. that day.

the useless guy’s sister, round a dozen foodpanda delivery workers and fay siu, the chief government of the association for the rights of commercial accident victims (ariav), submitted the petition to foodpanda’s workplaces in causeway bay on thursday afternoon.

the sister advised newshounds that foodpanda had supplied the own family handiest hk$10,000 as a comfort price.

“we try to run beneath the sun and in the rain simply to make our ends meet,” the petition said. “however if whatever happens, the coverage, with this sort of low advantage degree, won’t be capable of assist us and our own family.”

“or maybe we gained’t even be blanketed if it’s no longer at some stage in a delivery.”

whilst hkfp asked why riders should be blanketed with the aid of accident insurance before or after work, siu tong – a member of the riders’ rights problem institution and a foodpanda shipping worker – stated their enterprise is exceptional.

“riders, cyclists, and walkers – we are always on the street,” he said, adding that their adventure to work become greater dangerous than for people taking public transport.

further, there were no clean limitations among work time and loose time. “we click on a button to go surfing, and we click the button to move offline… what in case you pass offline, and the next 2d you acquire [into] an accident?” he asked.


even for the duration of a shift, a worker will now not be included through foodpanda’s coverage until they’ve an order for the reason that coverage calls for them to be on energetic delivery, he said.

“whilst we are awaiting orders, we are also operating, right?”

even as the coverage policy available on foodpanda’s internet site says its cover will give up after a courier completes an order shipping, the company clarified with hkfp on friday that the insurance will indeed cover the courier’s complete shift, “such as any idle or spoil time.” journeys to-and-from work, but, are not protected.

ahmad, a 35-yr-old shipping worker, added that the coverage additionally does not cowl lavatory or meal breaks.

the twist of fate insurance offered by way of deliveroo, the largest rival to foodpanda in hong kong, kicks in while a transport worker is on-line within the app and ceases an hour after the employee is going offline.

riders who signed the petition demanded the enterprise growth the payouts and develop the coverage of its twist of fate insurance, and stated it must meet them to talk about protection, damage, and coverage problems.

the petition said preceding salary cuts and the employment of greater riders were all making the task less secure, because riders had been having to power quicker and paintings longer hours.

riders also asked foodpanda to cowl their parking prices and liaise with the authorities to steady greater parking spaces.

ahmad said many plazas and housing estates do no longer provide parking slots for shipping workers, who lived in fear of having a ticket which could fee 30 to 40 percentage in their daily earnings.

after receiving the letters from the own family and associates of the lifeless rider, pedro dias, the operations director at foodpanda hong kong stated they “well known and recognize the severity of the trouble.”

“i also renowned that we want to position as a whole lot attempt as we can into stopping and dealing with these issues. we can review the letters shared by using the family and by means of the fleet with the utmost attention, and reply hence,” he stated.

‘missing basic solicitude’
foodpanda people had released a seven-day strike ultimate november after cuts to shipping prices. people reached an settlement with the organisation on improving wages and operating conditions after a complete of 14 hours of negotiations,

on wednesday the rider’s rights concern organization and ariav published a joint open letter annoying that transport companies enhance safety for paintings injuries.

they stated foodpanda become “missing primary solicitude” because it most effective contacted the family of the useless man 9 hours after the crash.

in addition, the 2 corporations stated shipping structures treated drivers as self-employed in preference to employees.

the gain stage of the twist of fate coverage provided by way of foodpanda “is shockingly lower” than what the personnel’ repayment ordinances could require, they said.

beneath foodpanda’s coverage policy, the most claim for unintentional demise or permanent disablement is hk$360,000. the ordinances require compensation same to 36 months’ profits if an employee elderly 56 or over dies from his accidents, with the sum capped at hk$1,281,600.

foodpanda instructed hkfp on thursday that it changed into deeply saddened with the aid of the incident and offered help to to the circle of relatives, “offering extra funds and assist for funeral preparations.”

the firm added that it provides group unintended private coverage coverage for all couriers on par, or above, industry standards: “although this coincidence did no longer occur for the duration of the courier’s shift, we try our great to test with the insurance employer for all feasible compensation alternatives.”


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